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Full Description
ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller's clear writing style and consistent use of examples and case studies result in a text that you'll find easy to understand.
Contents
Brief Contents.
Preface.
1. The Challenge of Organizational Communication.
2. Classical Approaches.
3. Human Relations and Human Resources Approaches.
4. Systems Approaches.
5. Cultural Approaches.
6. Critical Approaches.
7. Socialization Processes.
8. Decision-Making Processes.
9. Conflict Management Processes.
10. Organizational Change and Leadership Processes.
11. Processes of Emotion in the Workplace.
12. Organizational Diversity Processes.
13. Technological.
14. The Changing Landscape of Organizations.
References.
Name Index.
Subject Index.