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Full Description
KEY BENEFITmanaging, maintaining, training, and refining the user interface of interactive systems. KEY TOPICS: Usability of Interactive systems; Guidelines, Principles, and Theories; Managing Design Processes; Evaluating Interface Designs; Direct Manipulation and Virtual Environments; Menu Selection, Form Fills, and Dialog Boxes; Command and Natural Languages; Interaction Devices; Collaboration; Quality of Service; Balancing Function and Fashion; User Documentation and Online Help; Information Search; Information Visualization; Societal and Individual Impact of User Interfaces. MARKET: An ideal reference for HCI professionals.
Contents
Part ICH 1 Usability of Interactive Systems1.1 Introduction1.2 Usability Measures1.3 Usability Motivations1.4 Universal Usability1.5 Goals for Our ProfessionCH 2 Guidelines, Principles, and Theories2.1 Introduction2.2 Guidelines2.3 Principles2.4 Theories Part II: Development ProcessesCH 3 Managing Design Processes 3.1 Introduction3.2 Organizational Design to Support Usability3.3 The Four Pillars of Design3.4 Development Methodologies3.5 Ethnographic Observation3.6 Participatory Design3.7 Scenario Development3.8 Social Impact Statement for Early Design Review3.9 Legal IssuesCH 4 Evaluating Interface Designs4.1 Introduction4.2 Expert Reviews4.3 Usability Testing and Laboratories4.4 Survey Instruments4.5 Acceptance Tests4.6 Evaluation During Active Use4.7 Controlled Psychologically Oriented ExperimentsPart III: Interaction StylesCH 5 Direct Manipulation and Virtual Environments 5.1 Introduction5.2 Examples of Direct Manipulation5.3 Discussion of Direct Manipulation5.4 3D Interfaces5.5 Teleoperation5.6 Virtual and Augmented RealityCH 6 Menu Selection, Form Fillin, and Dialog Boxes 6.1 Introduction6.2 Task-Related Menu Organization6.3 Single Menus6.4 Combinations of Multiple Menus 6.5 Content Organization 6.6 Fast Movement through Menus 6.7 Data Entry with Menus: Form Fillin, Dialog Boxes and Alternatives6.8 Audio Menus and Menus for Small DisplaysCH 7 Command and Natural Languages 7.1 Introduction7.2 Command-Organization Functionality, Strategies, and Structure7.3 Naming and Abbreviations7.4 Natural Language in ComputingCH 8 Interaction Devices 8.1 Introduction8.2 Keyboards and Keypads8.3 Pointing Devices8.4 Speech and Auditory Interfaces8.5 Displays - Small and Large CH 9 Collaboration and Social Media Participation 9.1 Introduction9.2 Goals of Collaboration and Participation9.3 Asynchronous Distributed Interfaces: Different Place, Different Time9.4 Synchronous Distributed Interfaces: Different Place, Same Time9.5 Face-to-Face Interfaces: Same Place, Same TimePart IV: Design IssuesCH 10 Quality of Service 10.1 Introduction10.2 Models of Response Time Impacts10.3 Expectations and Attitudes10.4 User Productivity10.5 Variability in Response Time10.6 Frustrating ExperiencesCH 11 Balancing Function and Fashion 11.1 Introduction11.2 Error Messages11.3 Nonanthropomorphic Design11.4 Display Design11.5 Web Page Design11.6 Window Design11.7 ColorCH 12 User Documentation and Online Help 12.1 Introduction12.2 Online versus Paper Documentation12.3 Reading from Paper versus from Displays12.4 Shaping the Content of the Documentation 12.5 Accessing the Documentation12.6 Online Tutorials and Animated Demonstrations12.7 Online Communities for User Assistance12.8 The Development ProcessCH 13 Information Search 13.1 Introduction13.2 Searching in Textual Documents and Database Querying13.3 Multimedia Document Searches13.4 Advanced Filtering and Search InterfaceCH 14 Information Visualization 14.1 Introduction14.2 Data Type by Task Taxonomy 14.3 Challenges for Information Visualization Afterword: Societal and Individual Impact of User Interfaces A.1 Future InterfacesA.2 Ten Plagues of the Information AgeA.3 Continuing Controversies
