２１世紀のビジネスの秘訣 Business for the 21st Century : Towards Simplicity and Trust

Dupuy, Franois/ Swyer, Rupert (TRN)

Palgrave Macmillan（2011/06発売）

• 製本 Hardcover:ハードカバー版／ページ数 204 p.
• 言語 ENG
• 商品コード 9780230292635
• DDC分類 658

基本説明

Using 18 new cases studies and over 800 interviews, the author sets out to draw companies' attention to the fact that there is a real need to do things differently and move towards more trust and simplicity.

Full Description

Using 18 new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control.

Contents

Business in the 21st Century: Towards Simplicity & Trust Introduction Speaking the language of ideology How companies lost their grip: 'managerial sloth' and its consequences Employment and work: two sides of the same coin When fact is stranger than fiction Temporary workers, an adjustment variable How companies lost their grip Front-line managers have been sacrificed on the altar of intermediate bureaucracies Can we do things differently? Conclusion The vicious circle of work and employment Some keys to the new organisations