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Full Description
Debuting in its first edition, Your Interpersonal Communication provides students with the skills and knowledge they need to understand their own communication personalities and use this understanding to improve and influence their relationships with others. Personalized learning through interactive pedagogical features this text allows students to determine their personal communication style-and use that knowledge to improve all of their communication interactions, finding a communication balance between two very different people.
Contents
Chapter 1Understanding Your Interpersonal CommunicationDefining Interpersonal CommunicationIdentifying Nature/Nurture IntersectionsValuing Interpersonal CommunicationCharacteristics of Interpersonal CommunicationInterpersonal Communication Creates Meaning on Content and Relational LevelsInterpersonal Communication Occurs on an Impersonal-Intimate ContinuumInterpersonal Communication is Irreversible and UnrepeatablePersonality and Interpersonal CommunicationUnderstanding Your PersonalityConnecting Personality, Communication, and BiologyAssessing Your Interpersonal Communication MotivesGender, Culture, Technology and Interpersonal CommunicationGender and Interpersonal CommunicationCulture and Interpersonal CommunicationTechnology and Interpersonal CommunicationChapter 2: Understanding Self, Personality, and CommunicationRick's StoryUnderstanding the SelfSelf-Concept Self-EsteemSelf-Concept and Self-Esteem Impact Your CommunicationEnhancing Your Self-Concept and Self-EsteemUnderstanding Communication TraitsCommunication ApprehensionSocio-Communicative OrientationManaging Your Identity Identity Management CharacteristicsIdentity Management InfluencesIdentity Management StrategiesChapter 3: Understanding Your Perceptions of OthersShuntaro's StoryUnderstanding The Perception ProcessDefining Perception Identifying Perception StagesExplaining Perceptual AttributionsInfluences on Your Perception of OthersPersonality and SelfSocial InfluencesCultural InfluencesProblems in Perceiving OthersStereotyping and Prejudice EffectsPrimacy and Recency EffectsPerceptual Filters and BiasesEnhancing Your Perceptual AccuracyAttribution ErrorsPerception CheckingChapter 4: Assessing and Developing Verbal Message SkillsMaurice's StoryVerbal MessagesCharacteristics of Language Power of Language Personality and LanguageTechnology and LanguageGender and Verbal Messages Powerful/Powerless LanguageConversational RitualsAdapting Verbal Messages to Sex DifferencesCulture and Verbal Messages Culture and Verbal Message Styles Adapting Verbal Messages to Cultural Differences Enhancing Your Verbal Effectiveness Assessing and Developing Assertiveness SkillsAssessing and Developing Argumentativeness SkillsChapter 5: Understanding, Assessing and Developing Nonverbal MessagesWilliam's StoryUnderstanding Nonverbal MessagesCharacteristics of Nonverbal MessagesTypes of Nonverbal MessagesFunctions of Nonverbal MessagesExamining Factors Impacting Nonverbal MessagesThe Impact of CultureThe Impact of Sex DifferencesThe Impact of TechnologyAssessing Personality and Affects on Nonverbal MessagesPerceived Nonverbal Immediacy and Personality Touch Avoidance and PersonalityDeception and Personality Enhancing Nonverbal Message InterpretationInterpreting Pleasure, Arousal, and Dominance CuesInterpreting Nonverbal ViolationsChapter 6: Assessing and Developing Listening and Responding SkillsHelen's StoryUnderstanding ListeningHearing: A Physiological ProcessListening: A Psychological ProcessListening and Responding: A Communication ProcessTechnological Impacts on ListeningAssessing Personality and Listening PreferencesAssessing Listening StylesEnhancing Your Listening GoalsExploring Sex Differences and ListeningIdentifying Listening BarriersListening Barriers Associated with Information-ProcessingAssessing Receiver ApprehensionListening Barriers Associated with Context IssuesImproving Listening and Responding SkillsIdentifying Types of Listening ResponsesStrategies When Listening and Responding to OthersStrategies When Helping Others Listen and Respond to YouChapter 7: Emotions and CommunicationDr. Dasari's StoryNature of EmotionsUnderstanding EmotionsTypes of Social EmotionsFunctions of EmotionsPersonality and Communicating EmotionsEmotional ExpressivenessAffective OrientationEmotional ContagionDeveloping Emotional Communication SkillsIdentify Your EmotionsUnderstand Your EmotionsExpress Your Emotions Factors that Influence Emotional Communication Sex Differences and Emotional CommunicationCulture and Emotional CommunicationEmotional Intelligence and Emotional CommunicationTechnology and Emotional CommunicationChapter 8: Conflict in Relationships: Awareness to ResolutionJune's StoryCharacteristics of ConflictNatural and InevitableConstructive or Destructive Conflict Types How Messages Influence ConflictConfirming MessagesDisconfirming MessagesCommunication ClimateAssessing Your Conflict OrientationFactors That Influence Conflict InteractionsPersonality and ConflictNeed for Power and ConflictTechnology and ConflictAssessing Your Conflict ManagementSex Differences and Conflict Management Style Cultural Differences and Conflict ManagementConflict in ContextsChapter 9: Understanding RelationshipsJenny's StoryWhy Social Relationships MatterLoneliness and the Need to BelongCultural InfluencesPersonal Goals and Sex DifferencesWhy Relationships FormRelationships of Choice and CircumstanceTheories Related to Relationship FormationFactors Influencing Relationship FormationAssessing Communication When Developing RelationshipsComing Together-Coming Apart Stages: One Heck of a RideRelational Maintenance: Stay the CourseRelational Power and Influence: Getting What Your Want and NeedPersonality Patterns: Your Missing PieceChapter 10: Self-Disclosure and Intimacy in RelationshipsDarrell's StoryExploring Self-DisclosureAssessing Your Self-Disclosure SkillsSocial Penetration Theory: Time to Slice Some OnionsRelational Dialectics Theory: A Tug of WarFactors Associated with Self-DisclosureEnhancing Your Self-DisclosureGuidelines for Self-DisclosureImproving Self-Disclosure and Intimacy in Your RelationshipsThe Nature of Intimacy in RelationshipsFactors Associated with Communicating IntimacyLove Styles, Personality and Communicating IntimacyPrior Relational HistoriesInfluences on Interpersonal IntimacySex Differences and Communicating IntimacyCultural Influences on IntimacyTechnological Influences on IntimacyChallenges, Problems and Dysfunctional CommunicationChapter 11: Family and Friend RelationshipsEmily's StoryUnderstanding Communication in Family RelationshipsDefining FamiliesPersonality, Sex Differences and Family Members' PerspectivesFamily Roles, Norms, and ExpecationsFactors Influencing Family CommunicationAssessing Communication in Family RelationshipsUnderstanding Communication in Friend FriendshipsUnique Features of FriendshipsPersonality, Sex Differences and FriendshipsLifespan ConsiderationsTechnology InfluencesAssess Communication in Friend RelationshipsChapter 12: Personal and Professional RelationshipsJacque's StoryUnderstanding Communication in Workplace RelationshipsElements of Workplace CommunicationPersonality, Sex Differences, and Workplace CommunicationCultural Factors Influencing Workplace CommunicationAssessing Communication in Workplace RelationshipsUsing Effective Communication Skills to Enhance RelationshipsEnhancing Family RelationshipsEnhancing Friend RelationshipsEnhancing Workplace Relationships
