Full Description
With its unique blend of compelling topics and rich pedagogy, the thirteenth edition of Interplay: The Process of Interpersonal Communication offers a perfect balance of theory and application to help students understand and improve their own relationships. Interplay's inviting visual format and rich pedagogy continue to make this text the market leader in Expanded and updated coverage of social media's impact on interpersonal communication, with new material in every chapter* Significantly revised and updated Chapter 2, Culture and InterpersonalCommunication* Expanded discussions of various interpersonal contexts in Chapter 10, Communication in Close Relationships: Friends, Family, and Romantic Partners* New discussions of perceptual biases, gender effects on language use, listening styles, facilitative emotions, relational maintenance and social support, and invitational communication* Updated"Media Clip," "Focus on Research," "Dark Side of Communication," and "At Work" boxes in eachchapter* New or updated "Assessing Your Communication" features in every chapter * New "Check Your Understanding" summary points at the end of each chapter * New TV and film examplesand a corresponding YouTube channel
Contents
Preface Part One: Foundations of Interpersonal CommunicationChapter 1. Interpersonal Process Why We Communicate-Physical Needs-Identity Needs-Social Needs-Practical NeedsThe Communication Process-A Model of Communication-Insights from the Transactional Communication Model-Communication Principles-Characteristics of Interpersonal Communication -Communication MisconceptionsCommunication Competence-Communication Competence Defined-Characteristics of Competent CommunicationSocial Media and Interpersonal Communication-Characteristics of Social Media-Social Media and Relational Quality-Communicating Competently with Social MediaCheck Your UnderstandingKey TermsActivitiesFeatures-At Work: Communication And Career Advancement-Dark Side Of Communication: Loneliness And The Internet: A Delicate Balance-Focus On Research: Interpersonal Dimensions Of Tweeting-Media Clip: Transaction in Action: How I Met Your Mother-Focus On Research: How To (Not) Antagonize Your Professor: Adapting E-Messages-Media Clip: Online but Disconnected: The Social Network-Assessing Your Communication: Your Use of Social MediaChapter 2. Culture and Interpersonal CommunicationCulture and Communication -Culture and Co-Culture -Intercultural Communication -Interpersonal and Intercultural Communication -Intercultural Differences as Generalizations Cultural Values and Norms -High vs. Low Context -Individualism vs. Collectivism -Power Distance BL Uncertainty Avoidance -Achievement vs. Nurturing Co-Cultures and Communication -Ethnicity and Race -Gender Identity/Sexual Orientation -Age/Generation -Socioeconomic Status Codes and Culture -Verbal Codes -Nonverbal Codes -Decoding Messages Developing Intercultural Communication Competence -Motivation and Attitude -Tolerance for Ambiguity -Open-Mindedness -Knowledge and Skill -Patience and Perseverance Check Your UnderstandingKey TermsActivitiesFeatures* Focus on Research: Fitting In: Disabilities on the Job * Dark Side of Communication: Accents and Stigmas * Media Clip: A Blending of Cultures: Modern Family* At Work: Organizations Are Cultures* Assessing Your Communication: What is Your Intercultural Communication Competence?* Media Clip: Out of His Element: An Idiot Abroad* Focus on Research: The Relational Challenges of Studying AbroadChapter 3. Interpersonal Communication and the Self Communication and the Self-Concept -How the Self-Concept Develops -Characteristics of the Self-Concept -The Self-Fulfilling Prophecy and Communication Presenting the Self -Public and Private Selves -Characteristics of Impression Management -Face-to-Face Impression Management -Impression Management and Social Media -Impression Management and Honesty Disclosing the Self -Models of Self-Disclosure -Benefits and Risks of Self-Disclosure -Guidelines for Self-Disclosure -Alternatives to Self-Disclosure Check Your UnderstandingKey TermsActivitiesFeatures-Focus on Research: Mirror, Mirror on the Cyberwall-Media Clip: Overcoming a Negative Appraisal: The Way Way Back-At Work: Impression Management in The Workplace-Media Clip: The Promise and Perils of Online Relationships: Catfish-Dark Side of Communication: Getting Hoaxed Online-Focus on Research: TMI in the Classroom -Asessing Your Communication: Online and Offline Self-DisclosureChapter 4. Perceiving Others The Perception Process -Reality Is Constructed -Steps in the Perception Process Influences on Perception -Access to Information -Physiological Influences -Psychological Influences -Social Influences -Cultural Influences Common Tendencies in Perception -We Make Snap Judgments -We Cling to First Impressions -We Judge Ourselves More Charitably than We Do Others -We Are Influenced by Our Expectations -We Are Influenced by the Obvious -We Assume Others Are Like Us Synchronizing Our Perceptions -Perception Checking -Building Empathy Check Your UnderstandingKey TermsActivitiesFeatures-Media Clip: One Person, Many Narratives: Stories We Tell-At Work: Sexual Harassment and Perception-Focus on Research: Does Honesty Hurt? Receivers Say
