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As globalization permeates both consumer and labor markets, organizational workforces in the 21st century are comprised of greater diversity along a number of demographic dimensions. To keep pace with the changing business environment, research has considered what diversity means and its impact on group and organizational functioning. As such, there is a substantial body of research that investigates the concept of diversity, its effects, and the processes that underlie these effects. However, the number of questions regarding the what, why, and when of diversity still remain.
In The Oxford Handbook of Diversity and Work, edited by Quinetta Roberson, scholars across a variety of disciplines including psychology, sociology, management, law, and social work address these questions with the goal of providing a broad and deep understanding of the field. Based on comprehensive reviews of diversity theory and research from different perspectives, the authors highlight gaps in our current understanding of diversity in organizations and offer insightful directions for future research. With each chapter pushing forward evolution in our understanding of the operation of diversity, Roberson invites the reader into a thoughtful and provocative conversation about the study of diversity in the workplace.
Contents
Part One. Introduction / Overview ; 1. Introduction ; Quinetta M. Roberson ; Part Two. Conceptualization of Diversity ; 2. Diverse Forms of Difference ; Jason R. Lambert and Myrtle P. Bell ; 3. Understanding Diversity as Culture ; Eduardo Salas, Maritza R. Salazar, and Michele J. Gelfand ; 4. Moving Beyond a Categorical Approach to Diversity: The Role of Demographic Faultlines ; Sherry M.B. Thatcher ; Part Three. Psychological Perspectives on Diversity ; 5. Navigating the Self in Diverse Work Contexts ; Laura Morgan Roberts and Stephanie J. Creary ; 6. An Examination of Categorization Processes in Organizations: The Root of Intergroup Bias and a Route to Prejudice Reduction ; Melissa Ferguson and Shanette Porter ; 7. The Social and Psychological Experience of Stigma ; Michelle R. Hebl and Eden B. King ; 8. Ideology: An Invisible Yet Potent Dimension of Diversity ; Laurie T. O'Brien and Patricia N. Gilbert ; Part Four. Interactionist Perspectives on Diversity ; 9. Diversity as Knowledge Exchange: The Roles of Information Processing, Expertise, and Status ; Katherine W. Phillips, Michelle Duguid, Melissa Thomas-Hunt, and Jayaram Uparna ; 10. Diversity as Disagreement: The Role of Group Conflict ; Karen A. Jehn and Lindred L. Greer ; 11. Demographic Diversity as Network Connections: Homophily and the Diversity-Performance Debate ; Ray Reagans ; Part Five. Contextual Perspectives on Diversity ; 12. Understanding How Context Shapes Team Diversity Outcomes ; Aparna Joshi and Hyuntak Roh ; 13. Diversity Cognition and Climates ; Daan van Knippenberg, Astrid C. Homan, and Wendy P. van Ginkel ; 14. Considering Diversity as a Source of Competitive Advantage in Organizations ; Orlando C. Richard and Carliss D. Charles ; Part Six. Practice Perspectives on Diversity ; 15. The Origins and Effects of Corporate Diversity Programs ; Frank Dobbin and Alexandra Kalev ; 16. Diversity Staffing: Inclusive Personnel Recruitment and Selection Practices ; Derek R. Avery, Patrick F. McKay, and Sabrina D. Volpone ; 17. Career Development ; Bryan L. Dawson, Kecia M. Thomas, and Matthew J. Goren ; 18. Leadership in a Diverse Workplace ; Donna Chrobot-Mason, Marian N. Ruderman, and Lisa H. Nishii ; 19. Effective Diversity Training ; Loriann Roberson, Carol T. Kulik, and Rae Yunzi Tan ; 20. Work-Life Interface & Flexibility: Impacts on Women, Men, Families and Employers ; Alison M. Konrad ; Part Seven. Systems Perspectives on Diversity ; 21. Socioeconomic Trends: Broadening the Diversity Ecosystem ; Michalle Mor Barak and Dnika J. Travis ; 22. Global Diversity Management ; Mustafa Ozbilgin, Karsten Jonsen, Ahu Tatli, Joana Vassilopoulou, and Olca Surgevil ; 23. Law and Diversity: The Legal-Behavioral Science Divide in: How to Define, Assess, and Counteract Bias ; Evan P. Apfelbaum and Samuel R. Sommers ; Part Eight. Conclusion/Integration ; 24. Conclusion: Future Directions for Diversity Theory and Research ; Quinetta M. Roberson
