Full Description
For over three decades, this has been the bestselling text for the Human Communication course. Understanding Human Communication is written with one goal in mind: to provide students with the insights and skills to succeed in our changing world. Fully updated and expanded to include more information on culture and communication, gender and communication, and the effects of technology and social media on communication, this twelfth edition also features two new types of boxes, "Understanding Diversity" and "@Work," as well as new annotated sample speeches.
Contents
Part One: Fundamentals of Human Communication 1. Human Communication: What and Why? 2. The Self, Perception, and Communication 3. Communication and Culture Part Two: Communication Elements 4. Language 5. Listening 6. Nonverbal Communication Part Three: Interpersonal Communication 7. Understanding Interpersonal Relationships 8. Improving Interpersonal Relationships Part Four: Communication in Groups 9. Communicating in Groups Self-Assessment: How Good a Follower Are You?10. Solving Problems in Groups Part Five: Public Communication 11. Preparing Speeches 12. Organization and Support 13. Informative Speaking 14. Persuasive Speaking
