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Full Description
Standards have become widespread regulatory tools that are set to promote global trade, innovation, efficiency, and quality. They contribute significantly to the creation of safe, reliable, and high quality services and technologies to ensure human health, environmental protection, or information security. Yet intentional deviations from standards by organizations are often reported in many sectors, which can either contribute to or challenge the measures of safety and quality they are designed to safeguard.
Why then, despite all potential consequences, do organizations choose to deviate from standards in one way or another? This book uses structuration theory - covering aspects of both structure and agency - to explore the organizational conditions and contradictions under which different types of deviance occur. It provides empirical explanations for deviance in organizations that go beyond an understanding of individual misbehaviour where mainly a single person is held responsible. Case studies of software-developing organizations illustrate insightful generalizations on standards as a mechanism of sensemaking, resource allocation, and sanctioning, and provide ground to re-think corporate responsibility when deviating from standards in the 'audit society'.
Contents
1: Andrea Fried and Besma Glaa: Introduction to Deviance in a World of Standards
Part I: Framing Organizational Deviance from Standards
2: Andrea Fried and Arvind Singhal: A Second Order Observation of Organizational Deviance
3: Andrea Fried and Peter Walgenbach: Structurationist Framework to Explore Organizational Deviance from Standards
4: Sarah Langer, Ronny Gey, and Diana Karadzhova-Beyer: Investigating Organizational Deviance from Standards In-Depth
Part II: Exploring Organizational Deviance From Standards In The FieldSarah Langer and Andrea Fried:
5: Ronny Gey, Sarah Langer, and Andrea Fried: Attentive Deviance from Standards at CraneSolutions
6: Ronny Gey, Sarah Langer, and Andrea Fried: Over-Conformity with Standards at MedTech
7: Sarah Langer, Ronny Gey, Diana Karadzhova-Beyer, and Andrea Fried: Non-Regulated Deviance From Standards at MetroEngineers
Part III: Explaining Organizational Deviance From Standards
8: Andrea Fried and Sarah Langer: Typology of Organizational Deviance from Standards
9: Sarah Langer and Andrea Fried: Monitoring of Standard Enactment for Exploration and Exploitation
10: Andrea Fried: Understanding Deviance from Standards: Implications for Corporate Responsibility and Criminal Law
