Full Description
Professional and Therapeutic Communication focuses on the professional approaches to communication and the therapeutic elements of the caring relationship. It provides a contemporary and practical approach to fundamental concepts, with an emphasis on creating learning-centred working environments, through which students may explore the variety of situations in which communication with patients, relatives and colleagues occur in the clinical environment. The text is structured to give consideration to a lifespan focus, with attention to communication through verbal, non-verbal and written means. Special attention is given to the unique advantages and challenges that accompany the growth of communication through electronic systems.
Contents
Part 1nature of the health care environmentGary Williams2. Frameworks for communicationSuzanne Robertson-Malt & Ysanne B Chapman3. Culture, diversity and communicationMaria Carbines, Sue Lim & Annette Mortensen4. Communication across the lifespanBeryl Buckby & Kerry Anne McBainPart 2: Professional and therapeutic communication in context5. Interprofessional communicationBeryl Buckby & Susan Gordon6. Communication within the organisationJohn Solas7. Communicating with the communityJennifer Chamberlain-Salaun, Karen Francis & Jane MillsPart 3: Ethical and Supportive Communication 8. Safety and quality in clinical communicationNicholas Ralph & Clint Moloney 9. Confidentiality, privacy and communicationNarelle Biedermann10. Advocacy and the health professional roleSophia Couzos11. Managing conflictLee StewartPart 4: Communication literacy12. Education and health literacyLouise Young13. Academic writing and communication skillsJessica H. Stone14. Working with electronic forms of communicationNicholas Ralph
