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Full Description
Drive more value from your supply chain by choosing and implementing the right models and strategies. Supply Chain Management Strategy offers expert guidance for comparing and choosing models, implementing governance, and strategizing to enable sales growth, margin growth, and superior customer experience.Lead authored by pioneering supply chain management expert Alexandre Oliveira, this guide focuses on driving maximum business value from modern supply chain strategies and models. Oliveira and senior supply chain executive Anne Gimeno thoroughly introduce the topic, offer detailed descriptions of each relevant model, and present modern applications and best practices drawn from the experiences of leading companies. Coverage includes: Adaptive, Triple-A, customer-driven, demand-driven, and resilient supply chains Assessing the strengths and weaknesses of each model in your unique context Implementing effective governance, including Sales and Operations Planning (SandOP), Integrated Business Planning (IBP), and Business Forecasting Capability (BFC) Performing effective supply chain continuity planning (BCP) Enabling growth in sales, revenue, and market share Accelerating revenue cycles and reducing lost sales Supporting marketing and sales initiatives Growing margins by reducing the cost of sales Balancing asset management, service level, cost structure, and other tradeoffs Delighting customers with the right service level at the right costThis guide's content will be exceptionally helpful for both practitioners and students, including participants in APICS and other leading certification programs.
Contents
Preface xiiChapter 1 Supply Chain and Shareholder Value 1Supply Chain and Value 5Supply Chain Master Plan 9Cash-Management Cycle 15Purchase-to-Pay Cycle 16Manufacturing-to-Revenue Cycle 17Integrated Perspective 19Chapter 2 Enabling Business Value 21Enabling Sales Volume Growth 22Enabling Customer Experience 24Enabling Margin Growth 24Simultaneous Policies 26Business Value Impact Chart 27Chapter 3 Enabling Sales Volume Growth 33Enabling Market-Share Growth 37Reducing Revenue Cycle 40Reducing Lost Sales 41Supporting Marketing and Sales Initiatives 44Chapter 4 Enabling Customer Experience 47Improve Customer Perception 54Manage Cost to Serve 58Offering Service Packages 61Chapter 5 Enabling Margin Growth 71Reducing Cost of Sales 72Balancing Asset Management 73Balancing Service Level and Cost Structure 76Expert Opinion 78Chapter 6 Applying the SNAR Model 83Planning Logistics 83Demand Planning and Forecasting 84Procurement and Purchase 91Stock and Inventory Control 93Production Planning 97Synchronous Operations 98Transportation 98Warehousing 99Manufacturing 101Distribution 102International Logistics 104Supply Chain Governance 106Customer Service 106Supply Chain Projects 108Information Technology 110Human Resources 112Sustainability 113Business Integration 115External Supply Chain 117Chapter 7 Connecting Strategies 121Supply Chain Risk Management 127Economic Value Added 131Sales and Operation Planning 133Case 1: Medium-Size Multinational Pharmaceutical Company 145Case 2: Large Multinational Beverage Company 146Case 3: Large Multinational Pharmaceutical Company 147Case 4: Large Multinational Pharmaceutical Company 148Case 5: Large Multinational Food Company 149Case 6: Large Multinational Brewery 149Case 7: Large Multinational Chemical Company 151Case 8: Business Discontinuity 152Index 155