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Full Description
Today's business leaders are confronted with a variety of obstacles that threaten their very survival. To survive and thrive, the modern manager must know how to lead through adversity while preparing their companies for a new era of success. In Ruthless Execution, Amir Hartman and Craig LeGrande identify the primary approaches and techniques that keep companies from falling prey to the myriad of corporate, economic, and market challenges faced by organizations around the world. In the second edition of this book, managers and executives will learn when and how to recalibrate the balance between performance and growth; how to define a coherent, tightly-drawn business philosophy that maps to specific actions; new ways to promote accountability and business alignment; and how to use performance metrics without burying people in meaningless trivia. The authors give practical advice on how to develop stronger critical capabilities for understanding and managing complexity. This fully updated edition offers new techniques for thriving despite adversity and features new examples and cases illustrating the challenges faced by the modern global organization.
Contents
Foreword viii Part IIntroduction to Ruthless Execution 3 Part II: Leadership Chapter 2 Strategic Recalibration and the Business Philosophy 13Chapter 3 Portfolio Management Discipline 31Chapter 4 Cardinal Health Thrives on Culture of Reinvention 47 Part III: Critical Capabilities Chapter 5 Recalibrating to Compete in Today's Market 57Chapter 6 Managing Customer Success: The Last Mile of Customer Loyalty 65Chapter 7 The Internet's Third Wave: The Cloudification of Business 75Chapter 8 Oracle's Journey to Customer Centricity 87Chapter 9 Rockwell Embraces the Industrial Ethernet 97 Part IV: Governance Chapter 10 Tough Rules for Tough Times 105Chapter 11 Achieving Operational Excellence 113Chapter 12 The Discipline of Change: Banfield Pet Hospital 125 Part V: What It All Means Chapter 13 Final Thoughts 137 Index 147
