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Full Description
CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization's information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss:
Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans
Proven and structured best practices for CMDB deployments
Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures
Contents
Section I: Failure is not an option1. The Odds Are Against you2. Why Bother: The Case for CMDBSection II: The Basics3. Overview of ITIL & CMDB/CMS design and trends4. CMDB ConceptsSection III: Self Awareness and Goals5. IT Maturity Self Assessment6. CMDB Use Cases7. Can you close the gap?Section IV: Laying The Foundation8. Develop a Project Plan9. Assemble a plan10. Selling the plan11. Structuring your phase objectives for success - going from A to B is not a generic decisionSection V: Getting Started12. Step 1: Select a Starting Point13. Step 2: Data Collection requirements14. Step 3: Tool Selection15. Where are you now?
