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Full Description
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market.
This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage.
Contents
Preface
Introduction to the Book
Phase I: Process Concept Evolution
Mark von Rosing, August-Wilhelm Scheer, Henrik von Scheel, John A. Zachman, James P. Womack, Daniel T. Jones, Marianne Fonseca, Keith Swenson
Sun Tzu
Adam Smith
Taylorism
Henry Ford
Gantt Chart
Frank B. Gilbreth
Allan B. Mogensen
Boeing B17
Ben S. Graham
ASME
Functional Flow Block Diagram og PERT (1950'erne)
Data Flow Diagrams og IDEF (1970'erne)
Zero Defects (1960'erne)
Toyota Production System (1948-75)
IDS Scheer
John A. Zachman
LEAN & Lean Consumption
Business Process Reengineering
TQM (+TQM Tools)
Six Sigma
What is BPM
Phase II: BPM Way of Thinking
Mark von Rosing, Wim Laurier, Maria Hove, Simon Polovina, Neil Kemp, Henrik von Scheel
The value of an Ontology
The BPM Ontology
Process Tagging - Classification and categorization
Process Templates
Phase III -The BPM Way of Working
Mark von Rosing, August W. Scheer, Henrik von Scheel, Adam D.M. Svendsen, Anette Bøgebjerg, Anni Olsen, Antony Dicks, Asif Gill, Bob J Storms, Cay Clemmensen, Christopher K. Swierczynski, Dan Moorcroft, Dan T. Jones, David Coloma, Dickson Hunja Muhita, Duarte Gonçalves, Hendrik Bohn, Fabrizio Maria Maggi, Fan Zhao, Fatma Dandashi, Fred Cummins, Gabriel von Scheel, Gary Doucet, Gabriella von Rosing, Gert O Jansson. Hans Scheruhn. Harald Van der Weel, Henk de Man, Henrik Naundrup Vester, Jacob Gammelgaard, James P. Womack, Jeanne Ross, John A. Zachman, John Bertram, John Golden, John M. Rogers, Jonnro Erasmus, Joshua Michael von Scheel, Joshua Waters, Justin Tomlinson, Keith Swenson, Karin Gräslund, Kenneth Dean Teske, Klaus Vitt, Krzysztof Skurzak, LeAnne Spurrell, Lloyd Dugan, Lotte Tange, Mads Clausager, Maria Hove, Mark Stanford, Marianne Fonseca, Marlon Dumas, Mathias Kirchmer, Maxim Arzumanyan, Michael Tisdel, Mikael Munck, Mike A. Marin, Mona von Rosing, Nathaniel Palmer, Neil Kemp, Nils Faltin, Patricia Kemp, Peter Franz, Rich Hilliard, Richard N. Conzo, Richard L. Fallon, Rogan Morrision, Ronald N. Batdorf, Sarel J. Snyman, Scott Davis, Simon Polovina, Steve Willoughby, Thomas Boosz, Thomas Christian Olsen, Ulrik Foldager, Victor Abele, Volker Rebhan, Wim Laurier, Yury Orlov, Zakaria Maamar
Business Process Trends
Building BPM Competencies - the BPM Center of Excellence
The various BPM Roles
Working with the BPM LifeCycle
Process Analysis
Process Build
Process Deployment
Process Monitoring & Process Maintenance
Continuous Process Improvement
Chief Process Officer - executing the strategy
iBPM - Intelligent Business Process Management
Evidence Based BPM
Social Media & BPM
BPM Maturity
Phase IV -The BPM Way of Modelling
Mark von Rosing, Conrad Bock, Henk deMan, Fred Cummins, Henrik von Scheel, Stephen White, Jonnro Erasmus, Mathias Kirchmer, David Coloma, Gabriella von Rosing, Henrik von Scheel, Karin Graeslund, Hans Scheruhn, Richard L. Fallon
BPMN
How to work with and model Business Processes Variations
Focusing business processes on superior value creation: value oriented process modelling
Sustainability Oriented Process Modeling
Process Automation- Link between process models and information models
Phase V - The Way of Implementation and Governance
Mark von Rosing, Joshua von Scheel, Asif Gill, Maria Hove, Mona von Rosing, Joshua von Scheel, Dickson Muhita, Maria Hove, Gabriella von Rosing, Bob Storms, Dr. Hendrik Bohn, Joshua von Scheel, Richard Conzo, August W. Scheer, Nils Faltin, Kenneth Dean Teske, Michael D. Tisdel, Victor Abele, Justin Tomlinson, Henrik von Scheel, Gary Doucet, Gert O Jansson
Agile BPM
BPM Change Management
BPM Governance
BPM Portfolio Management
Real Time Learning BPM
BPM Alignment
Business Process Outsourcing
Phase VI - The Way of Training and Coaching
Mark von Rosing, Henrik von Scheel, Marianne Fonseca, Maria Hove, Ulrik Foldager
The need for a standardized and common Process Training
Process eXpert Training
Process Architect Training
Process Engineer Training
