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基本説明
A viral bestseller on developing systems methodologies for optimal organizational efficacy, now featuring the hot topic of design thinking.
Full Description
Systems Thinking, Third Edition combines systems theory and interactive design to provide an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. This new edition has been updated to include all new chapters on self-organizing systems as well as holistic, operational, and design thinking.
The book covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website is available at interactdesign.com.
This volume is ideal for senior executives as well as for chief information/operating officers and other executives charged with systems management and process improvement. It may also be a helpful resource for IT/MBA students and academics.
Contents
Part I: Systems Philosophy: The Name of the Devil
1. How the Game Is Evolving
Part II Systems Theory: The Nature of the Beast
2. Systems Principles
3. Socio-cultural Systems
4. Socio-cultural System 2
Part III: Systems Methodology: Logic of the Madness
5. Holistic Thinking
6. Operational Thinking
7. Design Thinking
8. Design Thinking (2), Formulation of mess
9. Designing thinking (3), Business Architecture
Part IV: Systems Practice: The Gutsy Few
10. Oneida Nation
11. Butterworth Health System
12. Marriott Corporation
13. Commonwealth Energy
14. Carrier Corporation



