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Full Description
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Contents
Introduction; Chapter 1 Session AProblems large and small; Chapter 2 Session BAnalysing information for solving problems and making decisions; Chapter 3 Session CFinding a solution; Chapter 4 Session DImplementing and evaluating a solution; Chapter 5 Performance checks; Chapter 6 Reflect and review;



