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Full Description
Gerard Cachon and Christian Terwiesch, Matching Supply with DemandIntroduction to Operations Management, 3e is the most authoritative, cutting-edge book for operations management MBAs. The book demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it. When the use of quantitative tools or formal modeling is indicated, it is only to perform the necessary analysis needed to inform and support a practical business solution. The guiding principle in the development of Matching Supply with Demand has been "real operations, real solutions." "Real operations" means that most of the chapters in this book are written from the perspective of a specific company so that the material in this text will come to life by discussing it in a real-world context. "Real solutions" means that equations and models do not merely provide students with mathematical gymnastics for the sake of an intellectual exercise.
Contents
Chapter 1IntroductionChapter 2The Process View of the OrganizationChapter 3Understanding the Supply Process: Evaluating Process CapacityChapter 4Estimating and Reducing Labor CostsChapter 5Project ManagementChapter 6The Link between Operations and FinanceChapter 7Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity ModelChapter 8Variability and Its Impact on Process Performance: Waiting Time ProblemsChapter 9The Impact of Variability on Process Performance: Throughput LossesChapter 10Quality Management, Statistical Process Control, and Six Sigma CapacityChapter 11Lean Operations and the Toyota Production SystemChapter 12Betting On Uncertain Demand: The Newsvendor ModelChapter 13Assemble-to-order, Make-To-Order and Quick Response with Reactive CapacityChapter 14Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory ModelChapter 15Risk-Pooling Strategies to Reduce and Hedge UncertaintyChapter 16Revenue Management with Capacity ControlsChapter 17 Supply Chain CoordinationChapter 18Sustainable OperationsChapter 19Business Model InnovationAppendixA: Statistics TutorialB: TablesC: Evaluation of the Loss Function D: Equations and ApproximationsE: Solutions to Selected Practice ProblemsGlossaryReferencesIndex of "How to" exhibitsSummary of key equationsIndexNER(01): WOW
