Mastering Communication at Work : How to Lead, Manage, and Influence （Original）

Becker, Ethan F./ Wortmann, Jon

McGraw-Hill（2009/07発売）

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製本 Hardcover:ハードカバー版／ページ数 232 p.
言語 ENG
商品コード 9780071625029
DDC分類 658.45

Full Description

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today's global organizations.The book includes interviews with leaders who reveal the inside story of the communication secrets at:The White HouseDoris Kearns Goodwin, presidential historian and Pulitzer Prize winning author GoogleLaszlo Bock, Vice President, People OperationsEMI PublishingBig Jon Platt, President IBMJeanatte Horan, Vice President of Enterprise Business TransformationHarvard Business SchoolTony Mayo, Director of the Leadership Initiative The New York GiantsPeter John-Baptiste, Director of Public RelationsMastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation-or even sitting at your desk.Use Mastering Communication at Work as your coach and you'll see immediate results in yourself, your people, and your organization.

Section One1. Match Your Listener's Tendency2. Manage Your Ethos3. Speak to Motivate4. Frame5. Validate6. Add ColorSection Two: The Moments That Need Your Leadership7. Defensiveness8. Meetings9. Hiring10. Delegation11. Criticism12. PresentationsSection Three: The Most Important Chapter13. Communication as a Hard SkillNER(01): WOW