総合的品質管理（第４版） Total Quality Control : Achieving Productivity, Market Penetration, and Advantage in the Global Economy （4 SUB）

総合的品質管理（第４版）<br>Total Quality Control : Achieving Productivity, Market Penetration, and Advantage in the Global Economy （4 SUB）

総合的品質管理（第４版）
Total Quality Control : Achieving Productivity, Market Penetration, and Advantage in the Global Economy （4 SUB）

Feigenbaum, Armand V.

McGraw-Hill Professional Pub（2015/09発売）

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製本 Hardcover:ハードカバー版／ページ数 896 p.
言語 ENG
商品コード 9780070220034
DDC分類 658

基本説明

Part 1: Business Quality Management / Part 2: The Total Quality System / Part 3: Management Strategies for Quality / Part 4: Engineering Technology of Quality / Part 5: Statistical Technology of Quality / Part 6: Applying Total Quality Control in the Company.

Full Description

Total Quality Control integrates an organization's quality development with existing business practices to produce quantifiable customer satisfaction. The heavily-revised fourth edition introduces new TQM methodologies and shows how to achieve productivity, market penetration, and thrive in a global economy. There is new emphasis on managing, operating, and on integrating the key areas of a company's quality value chain. This title talks about Six Sigma and its role in Total Quality Management, and ensuring customer satisfaction and retention.

Part OneProducts and Services Chapter Two: The Buyer Producer, and the New Marketplace Chapter Three: Productivity, Technology, and the Internationalization of Quality Chapter Four: What are the Factors in Controlling Quality and What are the Jobs of Quality Control Part Two: The Total Quality System Chapter Five: The Systems Approach To Quality Chapter Six: Establishing the Quality System Chapter Seven: Quality Cost: Foundations of Quality-Systems Economics Part Three: Management Strategies for Quality Chapter Eight: Organizing for Quality Chapter Nine: Achieving Total Commitment to Quality Part Four: Engineering Technology of Quality Chapter Ten: Quality-Engineering Technology Chapter Eleven: Process-Control-Engineering Technology Chapter Twelve: Quality Information Equipment Engineering Technology Part Five: Statistical Technology of Quality Chapter Thirteen: Frequency Distribution Chapter Fourteen: Control Charts Chapter Fifteen: Sampling Tables Chapter Sixteen: Special Methods Chapter Seventeen: Product Reliability Part Six: Applying Total Quality Control in the Company Chapter Eighteen: New Design Control Chapter Nineteen: Incoming Material Control Chapter Twenty: Product Control Chapter Twenty One: Special Process StudiesNER(01): WOW