Developing Customer Service in Leisure and Tourism for Advanced Gnvq (Collins Gnvq Leisure & Tourism)

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Taylor, Lindsey/ Outhart, Tony

Collins Educational（1999/08発売）

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ページ数 80 p.
言語 ENG
商品コード 9780003290868
DDC分類 338.4791071042

Full Description

This text covers developing customer service in leisure and tourism. It is one in a series of books, each covering a mandatory unit of the Advanced GNVQ in Leisure and Tourism. The book provides activities and end-of-element portfolio assignments which cover all evidence indicators.