リバース・ロジスティクス<br>The Handbook of Reverse Logistics : Creating and Managing Effective Closed-loop Supply Chains for Profitability and Sustainability
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リバース・ロジスティクス
The Handbook of Reverse Logistics : Creating and Managing Effective Closed-loop Supply Chains for Profitability and Sustainability
 Paperback,  言語:ENG

Bernon, Mike/ Cullen, John/ Gorst, Jonathan/ Chartered Institute of Lo

  • Kogan Page Ltd(2017/09発売)
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Customer Satisfaction in Service Industries
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Customer Satisfaction in Service Industries  Paperback,  言語:ENG

Kanji, Gopal K (EDT)/ Gorst, Jonathan K (EDT)

  • Wisdom House UK(2010/04発売)
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