Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience -- Paperback (Internatio)
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Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience -- Paperback (Internatio)  Paperback

Ford, Robert C./ Sturman, Michael C./ Heaton, Cherrill

  • ウェブストア価格 ¥14,822(本体¥13,475)
  • Cengage Learning, Inc(2011/02発売)
  • ポイント 134pt
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