Description
Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 6th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on day one. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job.- NEW content correlates to the most recent medical assisting competencies- UPDATED illustrations and screenshots visually reinforce key concepts- Approachable writing style uses a conversational tone for ease of understanding- Procedure checklists outline the steps required to complete a full range of administrative tasks- Patient-centered focus highlights the importance of exceptional service as a key component of every medical assisting competency- Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking- Chapter checkpoints promote comprehension with questions following sections of the text- Compliance tips provide focused guidance on how to follow HIPAA mandates- Learning resources on the companion Evolve website provide extra practice, including chapter quizzes and interactive forms- UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office (SCMO sold separately)- NEW content correlates to the most recent medical assisting competencies- UPDATED illustrations and screenshots visually reinforce key concepts
Table of Contents
1. The Career of a Medical Administrative Assistant2. The Healthcare Team3. Medical Law and Ethics4. The Diverse Community of Patients5. Interpersonal Communications6. Appointment Scheduling7. Patient Reception and Registration8. Health Information Management9. Procedure and Diagnosis Coding10. Medical Billing11. Health Insurance and Health Benefits Programs12. Business Operations of the Medical Office13. Financial Management14. Human Resource Management15. Job Search EssentialsAppendix A Answers to Think About It QuestionsAppendix B Competency Assessment ChecklistAppendiX C Using SimChartGlossaryIndex
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