Description
A collection of actionable AI tools you can apply immediately to help your nonprofit drive social impact and change
In AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause, a team of leading nonprofit experts and social entrepreneurs delivers a startlingly insightful, strategic “how-to guide” for nonprofit and foundation leaders, board members, and volunteers, as well as higher education professionals and social entrepreneurs looking to deploy and integrate artificial intelligence tailored to their organization's mission and needs. It's the leading reference guide for people who are entirely new to AI, as well as tech-savvy veterans with a deep understanding of artificial intelligence looking for proven, hands-on techniques they can apply immediately to transform their nonprofits.
Each chapter is based on interviews conducted with 57 of the nonprofit industry's most innovative and reputed voices. Together, they provide the latest strategies and tactics for nonprofit generative AI and predictive analytics applications, skills and competencies needed to effectively use this new technology, tips, tools, best practices, resource reviews, and the most common pitfalls to avoid.
AI for Nonprofits walks you through exactly how to strategically customize artificial intelligence to improve your fundraising and resource development efforts, marketing and community engagement, program delivery, and back-office operations. From human resources management to program strategy, social listening, and donor research, the book provides the on-the-ground techniques you need to deploy to transform your nonprofit's operations.
Inside the book:
- Step-by-step frameworks and actionable roadmaps to help you implement AI for content creation, donor engagement, and developing personalized messages at scale
- How to protect your donors' privacy and data with policies and practices that comply with rapidly shifting legal and regulatory landscapes
- Cutting-edge research and practical case studies drawn from real-world situations that illustrate concrete AI applications
- Access to 100+ tools, platforms, and providers focused on helping nonprofits optimize their use of AI
AI for Nonprofits explains how to supercharge your organization's fundraising pipeline, marketing and community engagement, program delivery, back-office operations, and governance policies. It's perfect for nonprofit executives, managers, professionals, and leaders, AI for Nonprofits will also earn a place in the libraries of anyone with an interest in using AI to power social impact and change.
Table of Contents
Foreword: Your Future Is NOW xiii
Jonathan Brill
About the Book xvii
Darian Rodriguez Heyman and Cheryl Contee
Acknowledgments xxiii
Darian Rodriguez Heyman and Cheryl Contee
Part I Introduction To AI: Laying The Foundation For Responsible Adoption 1
Darian Rodriguez Heyman and Cheryl Contee
1 The Future Is Now: AI 101, the Basics 5
Jonathan Waddingham
2 Before You Get Started 17
Contributed by Beth Kanter
Understanding the AI Adoption Life Cycle 28
Kate Gage
3 90-Day Blueprint for AI Success 33
Charlene Li
Key Ingredients for AI Adoption Success 43
Gary A. Bolles
4 Adapting and Thriving in the Age of AI 47
danah boyd
Predictive Medical Analytics Case Study: Michael J. Fox Foundation and Sensoria Health 56
Davide Vigano
5 How to Sell AI Upstream and Downstream Within Your Organization 59
Shawn Olds
AI as Your Institutional Memory 72
Astrid J. Scholz, PhD
6 AI and Technology Planning: Figuring Out Your Tech 77
Afua Bruce
Guidelines for AI Vendor Selection 87
Alfredo Ramirez
7 Prompt Engineering: Asking AI the Right Questions 91
George Weiner
Introducing Arnold, the StaffBot: Lung Cancer Foundation of America Case Study 104
Donna Whitney
Part II Fundraising: Strengthening Relationships, Not Replacing Them 107
Darian Rodriguez Heyman and Cheryl Contee
8 Prompting Next Gen Donors to Give 111
Josh Hirsch
9 Donor Research 127
Nathan Chappell
Political Fundraising 137
Mike Nellis
10 The Future of Philanthropy: AI and Donor Engagement 141
Allison Fine
CRM 2.0: The Road Map Ahead 150
Lori Freeman
11 Peer-to-Peer Fundraising and Ambassador Engagement 155
Jennifer Ybarra
12 Foundation Prospecting 167
Ann Mei Chang
13 Grant Writing and Reports 177
Susan Mernit
Securing Funding for Your AI Upgrades 186
Michael Belinsky
Part III Marketing And Community Engagement: Building More Meaningful Relationships Through Ai 189
Darian Rodriguez Heyman and Cheryl Contee
14 Audiovisual (AV) Content Creation 191
Darian Rodriguez Heyman and Cheryl Contee
Translation 204
Nicholas Martin
15 Social Listening 209
Julia Campbell
Using Machine Learning to Segment Your Lists 218
Brian Young
Social Media Analysis 222
Robin Sukhadia
Volunteer Recruitment and Management 226
Geng Wang
16 Community Engagement 231
Eli Pariser
17 Lobbying and Advocacy 239
Brian Rubenstein
Part IV Programs: Redefining Mission Delivery With AI 249
Darian Rodriguez Heyman and Cheryl Contee
18 Preparing for AI Integration 251
Kim Ghatalia and Noah Halton
Leveraging Emerging Technology: Save the Children Case Study 261
Ettore Rossetti
19 Strategic Planning 265
Sam Azar
20 Dashboarding: Impact Measurement and Data Visualization 279
Rachel Ward and Rajesh Naik
Program Evaluation 289
Chaitra Vedullapalli
Ensuring Data Quality 293
Nick Hamlin
21 Developing Your Own Custom Large Language Model 297
Craig Johnson
22 Public-Facing Chatbots 305
Jim Fruchterman
23 Dealing with Mis/Disinformation 315
Adam Fivenson
Part V The Invisible Backbone: Transforming Back-Office Operations With AI 325
Darian Rodriguez Heyman and Cheryl Contee
24 Human Resources 329
Tierney Yates
25 Finance and Bookkeeping 341
Justin Muscolino
26 Board Recruitment and Engagement 349
Matt Strain
Recruiting Tech Executives to Your Board 361
Aaron Hurst
27 IT Infrastructure and Software: The Tech Stack Needed to Support AI Integration 365
Tim Lockie
Part VI Policies And Protections: Safeguarding The Mission And Avoiding Trouble In The Age of AI 377
Darian Rodriguez Heyman and Cheryl Contee
28 Cybersecurity in the Age of AI 379
Joshua Peskay
29 Enhancing Legal Operations and Compliance 397
Olga V. Mack and Kassi Burns
30 Data Privacy and Ethical AI Adoption 407
Amy Sample Ward
PART VII AI ACROSS MISSIONS: INNOVATING FOR PHILANTHROPY, SOCIAL ENTERPRISE, AND HIGHER EDUCATION 415
Darian Rodriguez Heyman and Cheryl Contee
31 Foundations and Philanthropy 417
Jean Westrick
Best Practices in Funding Nonprofit Technology 428
Chantal “Coco” Forster
32 Social Enterprises and Mission-Driven Companies 433
Barbara Clarke
33 Higher Education 443
Darian Rodriguez Heyman and Cheryl Contee
Closing Thoughts: The Journey Ahead 453
Darian Rodriguez Heyman and Cheryl Contee
Afterword: The Future of AI in Nonprofits 455
Blaise Agüera y Arcas
Book Underwriters 461
AI for Nonprofits Resource Directory 463
Doug Nelson
About the Editors 477
Darian Rodriguez Heyman and Cheryl Contee
Glossary of Terms 479
Craig Johnson
Name Index 485
Subject Index 495
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