Description
Social capital--the resources and goodwill of network contacts--can be activated to enhance employees' performance, leadership effectiveness, careers, and overall organizational functioning. Despite years of research highlighting networks' role in addressing business challenges, organizational solutions still overwhelmingly focus on enhancing individual knowledge and skills or changing formal organizational structures and processes. Shifts in the business environment make adding a social capital lens to the historical human capital lens no longer just 'nice to do' but an imperative. Employees and organizations will benefit from carefully considering network connections and intentional efforts to foster their development and use. By prioritizing intentional connections, organizations can create a virtuous cycle of opportunities and prevent a vicious cycle of overwhelm. This book guides practitioners in revealing novel insights using network analysis and creating impact by developing and leveraging organizational networks. The opening section provides readers with a strong foundation in network science. The remainder of the book includes review chapters and case studies in strategic application areas. Review chapter authors provide readers with a strong scientific grounding explaining why networks are important for each application area and the likely implications of revealing, developing, and leveraging networks. Case authors provide inspiration and opportunities to learn from their real-life experiences, sharing challenges faced, actions taken, and lessons learned from applying network science within organizations. This book aims to provide clearer links between insights, actions, and outcomes practitioners can expect when revealing, developing, and leveraging organizational networks, demonstrating the powerful perspective that a social capital lens adds.
Table of Contents
Opening 1.The Social Capital ImperativeKristin L. Cullen-Lester and Greg PryorNetwork Foundations2. Essential Concepts and Measures in Organizational Network AnalysisCécile Emery, Daniel S. Halgin, Zexi (Flavia) Li, and Xiwen Zhao3. Conducting Network Analysis to Deliver Organizational InsightsScott Hines4. Tips and Traps when Conducting Network Analysis in Practice Nicolas PetitWorkforce Well-being5. The Influence of Networks on Workers' Well-beingMichelle Mahdon and Alexandra Gerbasi6. Mitigating Collaboration Overload to Improve Workforce Well-being at Johnson & JohnsonCody Martin, Michael Hoffman, and Clint KoffordCareer Management7. Networks as a Source of Competitive Career AdvantageCaitlin M. Porter and Ashley H. Pearson8. Combining Networks and Coaching to Spur Professional Development and ChangeDonna Chrobot-Mason and Ali O'Malley9. Accelerating New Hire Networks Deb Zehner and Greg PryorHuman Resources10. Advancing HR Practice by Adopting a Social Network PerspectivePatrick Downes11. How Workday Scaled and Sustained a Culture of ConnectionPhil Willburn and Curtis Hampton12. Bridging Cultures Through Influencers in Post-Acquisition Integration Andras Vicsek, Maven SevenCreativity and Innovation13. Network Drivers of Employee InnovationTravis J. Grosser and Ziyue Cui14. Strategies For Creating Adaptive Spaces to Support Innovation at General Motors Michael ArenaTeams and Team Systems15. Managing Internal and External Networks for Team EffectivenessCynthia Maupin and Semin Park16. Strategically Building Network Connections Across Geographic Markets to Improve Sales Agility and Enhance Organizational Growth Victor Bilgen, Chris Gideon, and Neha Parikh Shah17. Emergency Response Coordination in SpaceLauren Blackwell LandonKnowledge Sharing18. Knowledge Networks in OrganizationsAndrew Parker and Julia Brennecke19. Removing Knowledge Sharing Barriers at the University of Texas MD Anderson Cancer CenterKatelyn Cavanaugh, Eric Middleton, and Matthew BerkheiserOrganizational Change and Transformation20. Social Networks and Organizational Change ImplementationJames M. Vardaman and Feigu Zhou21. How Roche Pharma International Unlocked Cross-Boundary Collaboration at ScaleHemerson Paes22.Crowdsourcing Organizational Structure Through Social Network AnalysisTheresa Floyd, Giuseppe (Joe) Labianca, Brad PatrickLeadership Effectiveness23. The Role of Networks in Leadership EffectivenessCaton Weinberger, Laura Bauer, and Dorothy Carter24. Designing the Science of Networks into Leadership Development at Workday Michael CampbellDiversity, Equity, and Inclusion25. Engaging Employee Networks to Promote Workforce Diversity and InclusionJuan Du, Meredith Woehler, and Kristin Cullen-Lester26. Mayo Clinic's Exploration of Barriers to Women in LeadershipPatrick Decker-Tonnesen, Deb Zehner, and Anjali BhagraClosing27. How to Reveal, Develop, and Leverage Networks for Greater ImpactGreg Pryor and Kristin L. Cullen-Lester
