Business and Professional Communication : KEYS for Workplace Excellence（Fifth Edition）

著者名：Miller, Kelly/Wahl, Shawn T.

SAGE Publications, Inc（2023/02/14発売）

• 言語：ENG
• ISBN：9781071897133
• eISBN：9781071825280

Description

Organized around the transition from student to professional life, Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. Coverage of new communication technology and social media, and an emphasis on building skills for business writing and presentations help students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

This title is accompanied by a complete teaching and learning package.

• Learning Platform / Courseware
  SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It’s a learning platform you, and your students, will actually love.
  • Assignable Video with Assessment
    Assignable video (available in SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life.


• LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.

Table of Contents

Part I. Beginning Communication Principles
Chapter 1. Business and Professional Excellence in the Workplace
Chapter 2. Verbal and Nonverbal Communication
Chapter 3. Listening
Part II. Entering the Workplace
Chapter 4. Résumés, Interviews, and Negotiation
Chapter 5. Getting To Know Your Diverse Workplace
Part III. Developing In the Workplace
Chapter 6. Interpersonal Communication at Work
Chapter 7. Strengthening Teams and Conducting Meetings
Part IV. Excelling In the Workplace
Chapter 8. Technology in the Workplace
Chapter 9. Business and Professional Writing
Chapter 10. Leadership and Conflict Management
Part V. Presenting In the Workplace
Chapter 11. Informing and Persuading
Chapter 12. Speech Design
Chapter 13. Delivering a Speech with Professional Excellence
Part VI. Surviving In the Workplace
Chapter 14. Work–Life Balance
Epilogue: Communication Is Work
References
Glossary
Index
About the Authors