Description
Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.
Table of Contents
I. COMMUNICATION AND TRUST
1. Communication and trust in small business innovation management
Marek Matejun and Marcin Ratajczak
2. Trust-based communication of the most valuable corporate brands
Hanna Górska-Warsewicz, Adriana Krawczyk and Maciej Dębski
3. Opportunities to improve communication and trust between food producers and consumers
Henryk Runowski and Paulina Kramarz
4. Social signals as a way of communicating the company with investors
Magdalena Mądra-Sawicka
5. Creating trust through communication within a knowledge ecosystem: an empirical perspective of SMEs
Khuram Shahzad and Shahid Hafeez
II. LEADERSHIP AND TRUST
6. The role of trust in leadership – literature review
Joanna Paliszkiewicz, Jerzy Gołuchowski and Edyta Skarzyńska
7. Leadership, Creativity and Trust - Studies on the Issues
Wojciech Pizło
8. Trust and leadership in the opinion of the employees and owners of dairy cooperatives - the essence and specificity
Marzena Ganc, Agnieszka Gałecka and Natalia Wasilewska
9. The role of leadership and trust in process-oriented organizations
Grażyna Gierszewska and Agnieszka Bitkowska
10. Leadership and Trust in Shaping Innovation
Mariusz Sołtysik, Magdalena Wojnarowska and Erica Varese
III. TRUST IN ORGANIZATIONS
11. The problem of trust in pedagogical activity and the level of the teacher's communicative competence
Svitlana Loboda
12. Institutional and business trust under crisis situations
Justyna Franc-Dąbrowska, Mariantonietta Fiore and Nina Drejerska
13. A question of trust: business partnership networks before and during Covid-19 pandemic in Romania. An opinion mining approach
Cezar Scarlat, Mihnea Andrei Călin, Denis Iorga, Teodor Neacşu, Irina Toma and Mihai Dascălu
14. Trust and communication among trading partners and consumers in food supply chain: implications for business performance
Joanna Domagała and Wojciech J. Florkowski
15. Young people's trust in electronic banking services
Elżbieta Kacperska, Katarzyna Łukasiewicz, and Natalya Horin
16. The trust in airlines: the case of passengers from Poland
Monika Roman and Aleksandra Górecka
17. How customers trust mobile banking applications - results for different generational groups
Piotr Pietrzak
18. Trust in rural social collaborative networks
Anna Sieczko and Anna J. Parzonko
19. Blockchain Based Trust Engineering
Ruidong Zhang
20. Building trust in professional business journalism in the age of digital media and disinformation spreading
Anna Musialik-Chmiel, Jerzy Gołuchowski and Agata Berdowska
21. Liability for breach of trust and privacy: torts, contracts, and cybersecurity
Monroe J. Molesky, Elizabeth A. Cameron and Norman W Hawker
