Description
This book focuses on the tourism industry in conjunction with the impact of COVID-19 from the perspective that it is both negatively impacting the industry while also offering an opportunity to rise from the ashes. The volume offers a new conceptualization and theorization of tourism, suggests new research methods, offers parallels with other crises (such as 9/11) to better understand the current one, and suggests futurist and innovative strategies. This book offers a wide range of topics on how a pandemic can impact customer satisfaction and the tourism industry.
Table of Contents
1. A New Conceptualization of Leisure 2. Towards a Theory of Tourism 3. Tourism as a Rite of Passage 4. The Relevance of Ethnography to Study Tourism Fields 5. Tourism, Conflict, and Conflictivity: Is Tourism Part of the Problem or the Solution? 6. Tourism After 9/11: The Day Everything Suddenly Changed 7. Is Hospitality Dying? In Robots We Must Not Trust 8. The Impact of COVID–19 in the Tourism Industry: End or Rebirth? 9. Robots and Tourism: Hospitality and the Analysis of Westworld, HBO Saga 10. Gazing the Far Skies Beyond the Earth: Space Tourism Prospects 11. A Community-Centered Vision for Inclusive Tourism 12. Could Information and Communication Technologies Be the Hope for Third World Tourism? 13. The Lingering Quest for Authenticity in Tourism: Is Authenticity Really Dead? 14. Complexity, Uncertainness, and Tourism: Tourist Consciousness
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