Description
Understanding Personalization: New Aspects of Design and Consumption addresses the global phenomenon of personalization that affects many aspects of everyday life. The book identifies the dimensions of personalization and its typologies. Issues of privacy, the ethics of design, and the designer/maker's control versus the consumer's freedom are covered, along with sections on digital personalization, advances in new media technologies and software development, the way we communicate, our personal devices, and the way personal data is stored and used. Other sections cover the principles of personalization and changing patterns of consumption and development in marketing that facilitate individualized products and services.The book also assesses the convergence of both producers and consumers towards the co-creation of goods and services and the challenges surrounding personalization, customization, and bespoke marketing in the context of ownership and consumption.- Offers multiple perspectives on personalization, a pervasive and complex issue- Presents expertise and practical examples to help users understand personalization and its application to a variety of disciplines- Breaks new ground in defining and explaining personalization in the context of individualized and micro-marketing
Table of Contents
PART 1 Personalisation: expectations, challenges and reality1. The contemporary phenomenon of personalisation2. Personalising consumption or consuming personalisation3. The ethical dilemma of personalisationPART 2 Digital personalisation4. Delivering personalised, digital experience5. Predictive personalisation: are we watching or being watched?6. Personalisation: what the experts thinkPART 3 Tailor personalisation7. Individualisation of markets: towards personalisation8. Consumers and producers: whose personalisation is it?9. Customisation and co-creation: an evolving complexityPART 4 Personalisation by material engagement10. Personalisation and the category of the person11. Persons consuming12. Persons repairing: reficio ergo sumPART 5 Back to the personalised future13. Lessons learned: personalising the future, personalising ourselves
