Description
Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective.
Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context.
This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.
Table of Contents
1. The Evolving Organization; 2. A Generational Perspective; 3. Understanding Generational Communication Differences in the Workplace; 4. Generational Expectations of the Job Search; 5. Perspectives on Organizational Culture; 6. Organizational Identification; 7. Communication in the Organization: Positive Communication; 8. The Dark Side of Communication in the Organization: Conflict and Dissent; 9. Workplace Satisfaction; 10. Remote and Virtual Work; 11. Innovation and Future Challenges
