Student Workbook for The Administrative Dental Assistant E-Book（5）

著者名：Gaylor RDA, BPA, MEd, Linda J.

Saunders（2020/01/28発売）

• 言語：ENG
• ISBN：9780323680554
• eISBN：9780323754705

Description

- NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing.- NEW! Images throughout, with a focus on updates in technology.- NEW! Computer application exercises assess comprehension.- UPDATED! Revised artwork throughout the workbook.

Table of Contents

PART I: Introduction to the Dental Profession 1. Orientation to the Dental Profession 2. Dental BasicsPART II: Communication Skills: Principles and Practices 3. Communication Skills and Tools 4. Written Correspondence and Electronic Communication 5. Patient Relations 6. Dental Healthcare Team CommunicationsPART III: Managing Dental Office Systems 7. Computerized Dental Practice 8. Patient Clinical Records 9. Information Management and Security 10. Dental Patient Scheduling 11. Continuing Care Program (Recall or Re-care Systems) 12. Inventory Management 13. Office EquipmentPART IV: Managing Dental Office Finances 14. Financial Arrangement and Collection Procedures 15. Dental Insurance Processing 16. Bookkeeping Procedures: Accounts Payable 17. Bookkeeping Procedures: Accounts ReceivablePART V: Managing Your Career 18. Employment StrategiesAppendix: Patient Paperwork