Description
Don’t wait until it’s too late to learn how to manage a crisis situation
The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the
Table of Contents
Preface Crisis Management: A Suggested Typology (Eric Laws and Bruce Prideaux) Crisis Management in Alpine Winter Sports Resorts—The 1999 Avalanche Disaster in Tyrol (Mike Peters and Birgit Pikkemaat) Quantifying the Effects of Tourism Crises: An Application to Scotland (Juan L. Eugenio-Martin, M. Thea Sinclair, and Ian Yeoman) Tourism and the Impact of the Foot and Mouth Epidemic in the UK: Reactions, Responses and Realities with Particular Reference to Scotland (David Leslie and Lynn Black) The Impacts of Foot and Mouth Disease on a Peripheral Tourism Area: The Role and Effect of Crisis Management (Wilson Irvine and Alistair R. Anderson) Canadian Seasonality and Domestic Travel Patterns: Regularities and Dislocations as a Result of the Events of 9/11 (Wayne W. Smith and Barbara A. Carmichael) The Significance of Crisis Communication in the Aftermath of 9/11: A National Investigation of How Tourism Managers Have Re-Tooled Their Promotional Campaigns (Lisa T. Fall and Joseph Eric Massey) A Study of Crisis Management Strategies of Hotel Managers in the Washington, DC Metro Area (Larry Yu, Greg Stafford, and Alex. Kobina Armoo) Privation as a Stimulus to Travel Demand? (Bob McKercher and Ray Pine) Japanese Tourism and the SARS Epidemic of 2003 (Malcolm Cooper) Tourism Industry Employee Workstress—A Present and Future Crisis (Glenn F. Ross) Tourism Crises and Disasters: Enhancing Understanding of System Effects (Noel Scott and Eric Laws) Index Reference Notes Included
