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Full Description
If you are a leader—in any sense of the word—or aspire to be an effective one, the world desperately needs you. Perhaps you are an elected or appointed official. Or you run a library. Or you coach a Little League team. While leaders do many things, a major cornerstone of effective leadership is conflict management.
Filled with many engaging stories and examples, Calming the Storm: A Leader's Handbook for Managing Unproductive Conflicts presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues. Conflict management expert Peter S. Adler brings decades of national and international experience that will be useful for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. This practical book provides a reservoir of ideas that can be used and adapted for diverse, individual situations.
Contents
Table of Contents
About the Author
Introduction
Want to Calm a Storm?
I. Timing is Everything
II. Be Ready to Enlist Others into Your Effort
III. Get into an "Independence" Zone
IV. Help Rivals Find Sweet Spots
V. Watch "Power" Expand, Shift, or Attenuate
VI. Grab that Sudden Innovation Inspiration and See if it Fits
VII. Uncover Fresh Energy
VIII. Make Teams High Performing
IX. Listen More, Absorb Everything, Talk Sparingly
X. Find Facts (Together)
XI. Take on the Snarky Governance Problem
XII. Look Around the Bend and Over the Horizon
XIII. Build Pacts, Treaties, Bargains, and Accords
XIV. Choreograph Moves
XV. Move Past Gridlock
Postscript
