Organizational Citizenship Behaviour in Human Service Organizations : Going Beyond the Call of Duty at the Workplace (New Perspectives in Behavioral & Health Sciences)

Muzamil, Muhammad/ Shah, Shawkat Ahmad

Springer Nature Switzerland AG（2025/08発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 188 p.
• 言語 ENG
• 商品コード 9789819690442

Full Description

This book is about organizational citizenship behaviour in human service organizations. Organizational citizenship behavior is a relatively new construct that has generated interest not only among the researchers but also policy makers, and it is considered to be a strong predictor of organizational effectiveness. One of the main objectives of this book is to explain organizational citizenship behaviour from a psychometric viewpoint, in context of human service organizations. Considering the recommendations put forth by various authors of books written on organizational citizenship behaviour, there is an urgent need for a book that explains organizational citizenship behaviour from the perspective of human service organizations. It is hoped that the book will serve as a foundational resource for researchers working for the welfare of human service organizations, especially those functioning in the Asian region.

Contents

Introduction to Organization Citizenship Behaviour.- Relevance of Organizational Citizenship Behaviour in Human Service Organizations.- Structural Equation Modelling of Personality Traits & Organizational Citizenship Behaviour.- Structural Equation Modelling of Psychological Capital & Organizational Citizenship Behaviour.- Structural Equation Modelling of Job Satisfaction & Organizational Citizenship Behaviour.