The Experience Economy : Competing for Customer Time, Attention, and Money (Business)

The Experience Economy : Competing for Customer Time, Attention, and Money (Business)

  • VIVAT(2021/09発売)
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  • 製本 Hardcover:ハードカバー版/ページ数 368 p.
  • 言語 UKR
  • 商品コード 9789669824493

Full Description

Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality.

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