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Full Description
How does the use of ict affect the relationship between government and its citizens? This book analyses the developments of networking information and concludes that in everyday practice an iGovernment has gradually come into existence, overtaking the old paradigm of the eGoverment. The iGoverment, effectively running at full speed on information flows and networks, is however seriously out of step with the self-image of the digital government, and the existing structure and division of responsibilities. This book is based on the report on iGovernment that the Scientific Council for Government Policy (WRR) presented to the Dutch Government in March 2011.
Contents
iGovernment - 2[-]contents - 6[-]preface - 10[-]summary - 12[-]part i introduction and context - 20[-] 1 digitizing the citizen and government - 22[-] 2 analytical framework: information,actors and principles - 48[-]part ii empirical analysis - 82[-] 3 managing egovernment - 84[-] 4 from policy to reality - 104[-] 5 exchange without borders - 134[-] 6 market masters and mastering the market - 148[-] 7 supervisors of egovernment - 164[-]part iii analysis and recommendations - 180[-] 8 igovernment - 182[-] 9 recommendations: working on igovernment - 198[-]afterword: igovernment and isociety - 224[-]abbreviations and acronyms - 230[-]references - 232[-]list of interviewees - 258