Full Description
Discourses of Helping Professions brings together cutting-edge research on professional discourses from both traditional helping contexts such as doctor-patient interaction or psychotherapy and more recent helping contexts such as executive coaching. Unlike workplace, professional and institutional discourse - by now well established fields in linguistic research - discourses of helping professions represent an innovative concept in its orientation to a common communicative goal: solving patients' and clients' physical, psychological, emotional, professional or managerial problems via a particular helping discourse. The book sets out to uncover differences, similarities and interferences in how professionals and those seeking help interactively tackle this communicative goal. In its focus on professional helping contexts and its inter-professional perspective, the current book is a primer, intended to spark off more interdisciplinary and (applied) research on helping discourses, a socio-cultural phenomenon that is of growing importance in our post-modern society. As such, it is of great relevance for discourse researchers and discourse practitioners, caretakers and social scientists of all shades as well as for everybody interested in helping professions.
Contents
1. Discourses of helping professions: Concepts and contextualization (by Graf, Eva-Maria); 2. How practitioners deal with their clients' "off-track" talk (by Antaki, Charles); 3. Empathic practices in client-centred psychotherapies: Displaying understanding and affiliation with clients (by Muntigl, Peter); 4. The interactional accomplishment of feelings-talk in psychotherapy and executive coaching: Same format, different functions? (by Graf, Eva-Maria); 5. "Making one's path while walking with a clear head": (Re-)constructing clients' knowledge in the discourse of coaching: Aligning and dis-aligning forms of clients' participation (by Sator, Marlene); 6. Form, function and particularities of discursive practices in one-on-one supervision in Germany (by Aksu, Yasmin); 7. "I mean is that right?": Frame ambiguity and troublesome advice-seeking on a radio helpline (by Hutchby, Ian); 8. Professional roles in a medical telephone helpline (by Landquist, Mats); 9. Anticipatory reactions: Patients' answers to doctors' questions (by Spranz-Fogasy, Thomas); 10. "Doctor vs. patient": Performing medical decision making via communicative negotiations (by Peters, Tim); 11. Time pressure and digressive speech patterns in doctor-patient consultations: Who is to blame? (by Menz, Florian); 12. Neurologists' approaches to making psychosocial attributions in patients with functional neurological symptoms (by Monzoni, Chiara M.); 13. Name index; 14. Subject index
