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Full Description
This book is a unique guide to the disruptions, innovations, and opportunities that technology provides the insurance sector and acts as an academic/industry-specific guide for creating operational effectiveness, managing risk, improving financials, and retaining customers. It also contains the current philosophy and actionable strategies from a wide range of contributors who are experts on the topic. It logically explains why traditional ways of doing business will soon become irrelevant and therefore provides an alternative choice by embracing technology.
Practitioners and students alike will find value in the support for understanding practical implications of how technology has brought innovation and modern methods to measure, control, and evaluation price risk in the insurance business. It will help insurers reduce operational costs, strengthen customer interactions, target potential customers to provide usage-based insurance, and optimize the overall business.
Retailers and industry giants have made significant strides in adopting digital platforms to deliver a satisfying customer experience. Insurance companies must adjust their business models and strategies to remain competitive and take advantage of technology. Insurance companies are increasingly investing in IT and related technologies to improve customer experience and reduce operational costs. Innovation through new technologies is a key driver of change in the financial sector which is often accompanied by uncertainty and doubt. This book will play a pivotal role in risk management through fraud detection, regulatory compliances, and claim settlement leading to overall satisfaction of customers.
Contents
Section I
1. Technological Developments in the Insurance Industry: An Overview
2. Analysing the Impact of Emerging Technologies on the Existing Insurance Sector
3. The Impact of Technology in the Health Insurance Sector
4. Adoption of Artificial Intelligence to Revolutionise the Insurance Industry
5. Data Science in Insurance
6. The Application of Big Data in the Insurance Market
Section II
7. Comprehensive Overview of the Application of Blockchain in the Insurance Sector
8. A Systematic Review of Publications on Blockchain Application in the Insurance Industry
9. An Evaluation of the Operational and Regulatory Aspects of using Blockchain in the Insurance Industry
10. The Role Played by Blockchain Computing Premium Payments and Creating New Markets
11. Blockchain Application with Specific Reference to Smart Contracts in the Insurance Sector
12. A Review and Application of Blockchain Technology in Health Insurance
13. Blockchain-based Applications in Insurance
Section III
14. Blockchain Technology and Structural Change in Financial Services
15. Influence of Blockchain Technology in the Insurance Sector
16. Blockchain Technologies, a Catalyst for Insurance Sector
Section IV
17. Protecting High-value Assets: Insurance Implications of Cybercrime for Individuals
18. Cybersecurity in Insurance
19. A Review of the Role of Insurance in Risk Management
