Full Description
Alexander de Grahl provides with his three papers on success factors in logistics outsourcing relevant insights regarding this important research question. In detail, adopting different perspectives in the three papers, the work shows how logistics service providers, customer firms and the two parties together can contribute to successful logistics outsourcing relationships.
Contents
The Flexibility of Logistics Service Providers and its Impact on Customer Loyalty; The Role of Customer Partnering Behavior; Relational Behavior in Logistics Outsourcing Relationships



