Listening for Managers : How to Lead More Effectively Through Good Listening Skills (Essentials) （1st ed. 2023. 2023. ix, 55 S. IX, 55 p. 3 illus., 2 illus. in color. 2）

Haefner, Alexander/Hofmann, Sophie

SPRINGER, BERLIN; SPRINGER BERLIN HEIDELBERG; SPRINGE（2023発売）

• 製本 Paperback:紙装版/ペーパーバック版
• 商品コード 9783662676233

Full Description

Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Good listening reduces the risk of burnout. The book provides tips for managers to improve their listening skills and thus lead more effectively.

Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite differently by others. This makes critical self-reflection, external feedback and practice all the more important. The book provides a variety of suggestions for this.

Contents

1. Introduction: Why good listening is so important for is so important for managers.- 2. What good listening means in concrete terms.- 3. How managers implement good listening in their daily practice.- 4. How to listen well in the home office and in online meetings can succeed.- 5. How organizations can be designed Are designed in a way that favors listening.- How organizations can be designed Are designed in a way that favors listening.- References.