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Full Description
Learn the basics and techniques of a special form of conversation in this descriptive textbook: facilitation. Find out how facilitation supports communication and cooperation in groups and unleashes the potential existing in the group.
This book is a translation of the original German 1st edition Sag mal: Wo geht's lang und wie kommen wir dahin? by Ulf Lubienetzki & Heidrun Schüler-Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.
Contents
Introduction.- Moderation?! What is it?- More than two people are involved in the moderation process.- Always one step at a time.- Special settings and challenges of moderation.- Overall summary in keywords.



