Full Description
In 1911, Frederick W. Taylor published one of the most outstanding scientific cornerstones for the production system of the 20th century - The Principles of Scientific Management. Today, industrial production is confronted with a change towards knowledge-intensive and transformable production systems, which are characterized by knowledge work. A Taylor-based reconception of knowledge work has to develop an understanding of knowledge work as a special form of communication. The corresponding scientific background for such an endeavor can be found in system theory and second-order cybernetics. The book conceptualizes the organization of knowledge work for the first time as a function which coordinates and controls knowledge work from within and which initially discusses and applies methods, the so-called MXM, on the knowledge workers.
Contents
Contents: What Next Taylorism is all about? Facts and Challenges - What Knowledge Work is all about? The Status Quo of Scientific Rules - How to Observe Knowledge Work: A New Heuristic Standpoint - Operationalization for Observing Knowledge Work: Configuration of Rules - Taylorism and Scientific Management: Algorithms of Manual Work - Next Taylorism: Coordination and Control of Knowledge Work.
