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Full Description
This book takes a close look at healthcare institutions from an organizational psychological point of view and supports them in overcoming hospital-specific challenges with the tools of the trade of systemic consulting. The authors provide insights into the scientifically sound and practical consulting experience of the Medical Organizational Psychology Section in Heidelberg. The spectrum ranges from advising individual exhausted employees to working with large teams in shift work; from case supervision for strenuous patient contacts to resilience-promoting team and management development; from the broad "in-house advice for all situations" to highly specialized conflict mediation. This volume is inspired by the respect for the hospital organization and its employees, who save lives every day or at least help many of us to stay healthy or to become healthy again. The multifaceted contributions show the spirit of systemic consulting, convey attitudes such as appreciation, curiosity, impartiality and show respect for the people and goals of the organization - with simultaneous disrespect for supposedly indubitable beliefs.
