Full Description
This book explores the various features of work environments that affect nurses' experiences of their work, their interactions with co-workers and patients, and ultimately health care quality and patient outcomes. Using a broad and comprehensive approach, the authors identify the most extensively researched and best-understood concepts in the field and presents a critical and up-to-date review of the evidence regarding causes and effects of work environment features. It then presents evidence regarding organizational interventions aimed at broad ranges of clinical practices and outcomes, such as team-based interventions and management practices to improve practice climate.
The ideas, approaches, and evidence are presented by a team of researchers and experienced practitioner/leaders; taken together, they form a state-of-the-science toolkit. Unique features of this book include a systematic presentation of best practices in nursing and healthcare leadership, along with the conceptual grounding and empirical support for these approaches, and extensive demonstrations of how these practices, many of which originated in North America, apply to European contexts.
Contents
Foreword. Part I: Concepts and Evidence. 1. Introduction. 2. Concepts: Organization of Nursing Work and the Psychosocial Experience of Nurses. 3. Organizational Predictors and Determinants of Nurses' Reported Outcomes: Evidence from a 10-Year Program of Research. Part II: Large-Scale Quality Improvement Projects and Team-Based Interventions. 4. Transformation to an Excellent Nursing Organization: A Chief Nursing Officer's Vision and Experience. 5. Productive Ward: Releasing Time to Care™ (A Ward-Based QI Intervention). 6. Embedding Compassionate Care: A Leadership Programme in the National Health Service in Scotland. 7. Learning and Innovation in Health-Care-Based Teams: The Relationships Between Learning, Innovative Behavior at Work, and Implementation of Innovative Practices in Hospitals. 8. Project Management and PDSA-Based Projects. 9. Reporting and Learning Systems for Patient Safety. 10. Team Resource Management and Quality of Care. 11. Standardizing CareProcesses Using Evidence-Based Strategies: Implementation of a Rapid Response System in Belgian Hospitals. 12. Interprofessional Collaboration and Communication. 13. Stress Resistance Strategies. Part III: Perspectives. 14. Future Steps in Practice and Research. 15. General Conclusion
