Full Description
This book introduces a structured four-level AI transformation framework to help businesses move beyond automation and personalization toward operational and business model innovation. It systematically examines how organizations can leverage AI across these four key perspectives of transformation. The first is Automation, where AI drives efficiency and optimizes processes. The second is Personalization, focusing on how AI can customize customer interactions and services. The third perspective, Operational Innovation, explores how AI enables the redesign of core business processes. The fourth is Business Model Innovation, which looks at how organizations can create entirely new, AI-driven business models. Each chapter is dedicated to a specific industry, detailing real-world AI applications at these four levels. Every case study is followed by a structured risk analysis, leveraging PwC's auditing risk framework (covering financial, reputational, and compliance risks) alongside legal and regulatory risk discussions addressing AI-related legal conflicts and policy challenges. With a practitioner-focused approach, it provides industry-specific insights, real-world case studies, and a dual-layer risk assessment covering both auditing risks (financial, operational, reputational) and legislative risks (regulatory compliance, legal disputes, and governance challenges).
The book offers indispensable knowledge for business leaders, AI strategists, and legal professionals seeking to use AI responsibly while understanding the potential benefits and challenges of AI-driven change.
Contents
Preface.- Introduction: Why AI Adoption Does Not Equal AI Transformation.- Legal Perspective: The Algorithmic Trinity: Legal Frameworks for AI Inputs, Systems, and Outputs.- Manufacturing.- Logistics and Supply Chain.- Technology.- Media, Gaming and Entertainment.- Energy and Utilities.- Professional Services.- Agriculture/AgTech.- Education/EdTech.- Telecommunications & Connectivity.- General Administration.- Retail and E-commerce.- Automotive.- Healthcare Systems.- Pharmacy & Distribution.- Consumer Health & Wellness.- Banking & Financial Services.- Insurance & Risk Services.- Fintech, DeFi & Embedded Intelligence.
