Description
This textbook is perfect for students and human resource development (HRD) professionals who want to dive deep into Human Performance Technology (HPT), a methodical way to boost performance. It is organized into five parts: (1) emerging trends that go beyond traditional training, (2) diagnosing and analysing performance, (3) identifying opportunities for performance improvement, (4) selecting and implementing performance improvement strategies, and (5) evaluating the effectiveness of interventions.
Key topics include performance gap analysis, intervention design, workplace learning strategies, and business impact measurement. The authors bring a wealth of industry experience and teaching expertise, blending theory with real-world application.
This new edition is designed to support both academic and professional learning. It covers current trends in talent development, such as the changing nature of work and the future workplace, the emergence of AI and data analytics tools for performance assessment, and DEI.
By offering a structured framework, real-world case studies, and practical tools, this text meets the growing need for evidence-based HRD and TD strategies that drive measurable organizational performance. It will serve as both a graduate-level textbook and a practical reference for HRD professionals aiming to enhance workplace performance through strategic, evidence-based interventions.
Part One: The Need to Move Beyond Training.- Ch 1: Why Training Is Not Enough.- Ch 2: What Is Human Performance Enhancement (HPE)?.- Ch 3: Redesigning a Learning & Development Department into a Performance Consulting Department.- Part Two: Troubleshooting Human Performance Problems and Analyzing Human Performance Improvement Opportunities.- Ch 4: Analyzing What Is Happening.- Ch 5: Envisioning What Should Be Happening.- Part Three: Finding Opportunities for Improving Human Performance.- Ch 6: Clarifying Present and Future Performance Gaps.- Ch 7: Determining the Importance of Performance Gaps.- Ch 8: Identifying the Underlying Causes of Performance Gaps.- Part Four: Selecting and Implementing HPE Strategies: Intervening for Change.- Ch 9: Selecting Human Performance Enhancement (HPE) Strategies.- Ch 10: Implementing Human Performance Enhancement (HPE) Strategies to Address Organizational Environment Problems or Opportunities.- Ch 11: Implementing Human Performance Enhancement (HPE) Strategies to Address Work Environment Problems or Opportunities.- Ch 12: Implementing Human Performance Enhancement (HPE) Strategies to Address Work Problems or Opportunities.- Ch 13: Implementing Human Performance Enhancement (HPE) Strategies to Address Worker Problems or Opportunities.- Part Five: Evaluating Results.- Ch 14: Evaluating Human Performance Enhancement (HPE) Strategies.- Epilogue: What Is the Future of HPE?.- Appendix I: Core Competencies for Human Performance Enhancement (HPE) Practitioners.- Appendix II: Assessing Human Performance Enhancement Competencies: A Data Collection Instrument.- Appendix III: Worksheets for Analyzing and Enhancing Human Performance.- Appendix IV: Proposal Preparation Worksheet.
William J. Rothwell is Distinguished Professor of Education at Penn State University, USA. As a globally recognized expert in the fields of Human Resource Development (HRD), Human Performance Technology (HPT), and Organization Development (OD), he has spent over four decades shaping the theory and practice of the fields in which he works. He has authored over 170 books and articles and is a sought-after speaker, researcher, and consultant worldwide.
Jae Young Lee is Assistant Professor of in the Department of Education Technology at Ewha Womans University, South Korea, specializing in Human Resource Development (HRD) and Organization Development (OD). She serves as the Editor-in-Chief of the Journal of Educational Science and as an Associate Editor for New Horizons in Adult Education and Human Resource Development.
