Generationally Speaking : How to bridge the generation gap and communicate with confidence

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Generationally Speaking : How to bridge the generation gap and communicate with confidence

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 240 p.
  • 言語 ENG
  • 商品コード 9781915483942

Full Description

For the first time in history, eight generations are alive at the same time and four of them are working side by side in today's workplace. Whether in our everyday lives or at work, we're all interacting across multiple generations, and yet bridging the age gap has never been more challenging.

Generational labels, often based on lazy, surface-level stereotypes, can reinforce division and miscommunication: Baby Boomers are out of touch, Millennials are entitled, and Gen Zs are so chronically online they can't talk face to face. But these assumptions don't always reflect reality. If we look beyond the stereotypes and headlines and start with understanding instead of judgement, we can get past this disconnect, communicate more effectively, and appreciate the strengths each generation brings to our workplaces, communities and everyday lives.

In this fascinating and much-needed book, Alastair Greener helps the reader get to know each of the generations, providing relevant cultural touchpoints, astute observations, and a sense of what makes them tick. He then uses these insights, coupled with his own original research, to make sense of how the generations communicate and suggests how best to navigate having multiple generations in the workforce and in our wider society.

Living in a multigenerational world should be seen an asset, not an obstacle, as it means that different perspectives can be brought to the table. Everybody has something to offer as well as something to learn, so let's break down the generational silos and start building bridges.

£1 from the sale of each physical book will be donated to children's charities through the Generationally Speaking Foundation. Find out more at: generationallyspeaking.co.uk/foundation

Contents

Introduction 

Section 1: Generational thinking

1. The power of generational thinking 

2. Why understanding generational communication matters 

3. Framed by generations - not defined by them

Section 2: Understanding the generations

4. Who are the generations? 

5. The Silent Generation

6. Baby Boomers

7. Generation X 

8. Generation Y (Millennials)

9. Generation Z 

10. Generation Alpha 

Section 3: How the generations really communicate

11. My generational communication surveys 

12. The generations and technology

13. Methods of communication 

14. The generations and social media

15. Communications at school and university

16. Introducing Generation Alpha

17. Generations at work 1 - the view from HR 

18. Generations at work 2 - what those at work are seeing

19. Patterns or stereotypes? 

Section 4: What next?

20. Thriving in a multigenerational workforce

21. Final words

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