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Full Description
The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
Contents
Responsible hospitality - the theory. Section 1: Ch 1 - introduction; Ch 2 -the reasons for doing good; Ch 3 - defining good; Ch 4 - good in the context of hospitality Responsible hospitality - the practice. Section 2: The environment: Principle 1-avoid wasteful use of resources and protect and, where possible, improve the environment; Principle 2-prepare for the unexpected; Principle 3-developing products that are responsible and can be operated responsibly; Section 3: Pople and communities: Principle 4-Developing mechanisms to take full account of the views of people and communities; Principle 5-embed responsible business practices throughout the supply chain; Principle 6-engage employees and customers in actions that support environmental, economic and social wellbeing; Principle 7-contribute to the development of public policy that promotes environmental, social and economic wellbeing; Section 4: Fairness and transparency: Principle 8-define responsible business values and communicate good practice; Principle 9-building trust through transparent operations and reporting Section 5: Making responsible business mainstream: Principle 10 -Taking responsible business to the heart of the company; Ch 15 A Faustian bargain?; Index
