- ホーム
- > 洋書
- > 英文書
- > Business / Economics
Full Description
"Poor communication is one of the prime causes of personal and business failure"
When writing about communication, few authors share John Adair's wide experience of management and leadership development in both business and military spheres.
Adair uses his experience to add rare depth and insight to hard-edged practical skills and techniques that you can put into practice. He covers important topics such as listening skills, effective reading and writing techniques, how to argue/discuss for the best outcomes, how to manage meetings both face to face and online, how to coach, give briefings and communicate to achieve the right results.
John Adair's books have sold hundreds of thousands of copies. This book encapsulates all his writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher book.
Contents
Introduction
1 Defining communication
2 Issues in communication
Personal communication skills checklist
3 Listening
4 Reading skills
5 Writing skills
How to keep it simple
6 Arguing/discussion in communication
How to get it wrong
7 Speaking and presentation skills
Effective speaking
Presentation skills
8 One-to-one interviews
The skill of asking the right question
9 Managing meetings in person/online
10 Within your organisation
11 Briefings
Effective speaking in briefings
Briefing skills
Briefing the individual
Briefing checklist
12 Coaching and communication
Understanding coaching
Deciding what type of coaching is needed
Expert coaching
Self-help communication improvement plan
13 Summary
Personal reminders
Now test yourself
Checklist: putting the principles of communication to work
