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Full Description
First book to focus on the future of hotels in a detailed, comprehensive and multidimensional way.
This book adopts a timeline approach to explore the future of hotels to 2050 through the lens of hospitality, design, education, workforce dynamics, disruption, innovation, technology and sustainability. It examines how these interconnected domains will shape guest experiences and operational models in the decades ahead.
Drawing on insights, led by the Professors of the Hotel Management School Leeuwarden, the research highlights the importance of strategic foresight and interdisciplinary collaboration in navigating emerging challenges. By integrating academic perspectives and industry trends, the work contributes to a deeper understanding of how hotels can evolve into adaptive, resilient and guest-centric environments.
Contents
Marco ten Hoor: Foreword: The Future of Hotels
Section 1: Introduction to the Future of Hotels
Chapter 1. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Creating What's Next: The Future of Hotels
Chapter 2. Kevin J. James: The Hotel's Complex Histories
Chapter 3. Ian Yeoman, Alexander Schmidt and Una McMahon-Beattie: Creating What's Next: A Historical and Futuristic Perspective of Disruption, Innovation and New Phenomena in the Hotel and Accommodation Sectors
Section 2: Hospitality, Hostmanship and the Guest
Erwin Losekoot: Prelude: Hospitality, Hostmanship and the Guest
Chapter 4. Tracy Harkison: The Future of Co-Creating Luxury Hotel Experiences in New Zealand
Chapter 5. Keshia Groenendaal: Hybrid Hospitality is the Future
Chapter 6. Ingrid Y. Lin and Pauline Sheldon: Designing Wellness Hotels of the Future
Section 3: Hospitality Education and Industry
Hanneke Assen: Prelude: Hospitality Education and Industry
Chapter 7. Mengni Fu, Barry Fraser and Charles Arcodia: Preparing for Tomorrow's Hospitality Workplace: Exploring Future Essential Skills
Chapter 8. Marte Rinck de Boer, Marco Mazereeuw, Macmillion B. Fernandes, Inga Mons and Hanneke Assen: It Takes Two to Tango: Boundary Crossing between Hospitality Education and the Hotel Industry towards Lifelong Learning
Chapter 9. Dai-In Danny Han, Pasi Tuominen, Henri Kuokkanen and Malu Boerwinkel: Embedding Immersive Learning Experiences in Hotel Management Education to Future-Proof Hotel Professionals
Chapter 10. Latifa Benhadda and Edwin Tarus: Global Minds 2.0: Nurturing Tomorrow's Globally Competent Hotel Leaders through Design-Based Education Approach
Section 4: Disruption, Innovation and New Phenomena
Ian Yeoman: Prelude: Disruption, Innovation and New Phenomena
Chapter 11. Pasi Tuominen and Ron Swidler: Designing the Future Sleep Experience
Chapter 12. David Proctor: Checking into Tomorrow: Navigating the Future of Hotel Marketing
Chapter 13. Klaas Koerten: How Humanoid Robots Will Alter the Future of Hotels: A Realistic Look at the Possibilities
Chapter 14. Ricardo Mahshi and Sonja Kobinger: Attribute-Based Pricing: An Holistic Approach to Personalisation of the Hospitality Experience
Section 5: Sustainability
Elena Cavagnaro: Prelude: Sustainability
Chapter 15. Vanessa Borkmann, Constanze Heydkamp and Carina Pardek: Sustainable Innovation for Future Hotel Buildings
Chapter 16. Anu Harju-Myllyaho and Heli Väätäjä: Robotic Futures of Hotels: A Social Sustainability Viewpoint
Chapter 17. Marco Bevolo and Andrew Shaw: From Food Waste to Sustainable Hospitality: A Forward-Looking Design Futures Approach
Chapter 18. Sofia Almeida and Ana Sofia Duque: Shaping the Future of Hotels: Sustainable Practices and Communication Strategies in the Hospitality Sector
Section 6: The Hotel of the Future: A Timeline of Change
Chapter 19. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: What Will the Hotel Look Like in the Future? A Timeline Perspective
Chapter 20. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Shaping the Future of the Hotel: A Practitioner's Perspective
Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Afterword: The Future of Hotels: Creating What's Next (2nd Edition)
