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Full Description
As work environments evolve - under the pressure of digitalization, shifting employment norms, and changing social expectations - the meaning of employee commitment is being redefined. Nowhere is this transformation more striking than in the public sector, where loyalty must navigate tensions between professional ethos, bureaucratic constraints, and societal missions.
This book offers a compelling exploration of workplace commitment in contemporary public organizations. It proposes a multi-level framework—macro (institutional and policy), meso (organizational), and micro (individual)—to unpack the diverse forces shaping employee loyalty today. Drawing on cross-disciplinary perspectives, the chapters investigate how public servants relate not only to their employers but also to their professions and to the public interest itself.
With contributions grounded in real-world cases and theoretical rigor, the volume sheds light on how institutional configurations, policy domains, and organizational models intersect with individual meaning-making. It also asks timely questions: How does AI reshape commitment? What happens to loyalty in fluid, gig-like public jobs?
Essential reading for scholars, managers, and policymakers, this book invites a deeper understanding of what binds people to public service - and how that bond is being challenged and transformed.
Contents
Introduction: Why is it Important to Deal with Public Servants' Loyalties?; Armand Brice Kouadio and David Giauque
Section 1. Value Congruence and Role Conception under Political and Organizational Pressure
Chapter 1. Implementation of International Instruments: How do Public Employees Navigate Multiple Loyalties?; Matthieu Niederhauser
Chapter 2. Work Engagement Among Street-level Bureaucrats: Identifying Factors that Make a Difference; Maeva Sanchez
Chapter 3. How Public Employees Deal with Organizational Misalignment and Abusive Supervision in the Workplace; Mariana Costa Silveira
Section 2. Leadership and Organizational Transformation
Chapter 4. Atmospheric Leadership: A Leadership Approach for New Work?; Emamdeen Fohim and Claus D. Jacobs
Section 3. Sector- and Profession-Specific Commitment Dynamics
Chapter 5. Dirty work, Organisational Commitment, and Work Engagement: The Case of Prison Officers; Stéphanie Hannart, Rafaël Weissbrodt, David Giauque, Vanessa Bernel, Sarah Böhlen, Valérie De Luca, and Elsa Quaratiello
Chapter 6. Understanding Workplace Commitment among Child Protection Workers: Insights and Implications; Owen Boukamel
Chapter 7. Women in the Military: Deciding to Leave while Still Committed to the Organization; Isabelle Caron
Section 4. Job Design, Work Characteristics, and Work-Life Balance
Chapter 8. The Importance of the Design of Government Jobs: Work Design and Organizational Commitment; Jessica E. Sowa
Chapter 9. Untangling the Yarn of Organizational Commitment and Organizational Identification: A Comprehensive Study Across Private, Public and Semi-public Organizations; Lorenza Micacchi, Adrian Ritz, Adrian Blum, and Adrian Krummenacher
Chapter 10. Towards a Win-Win Situation? Work-life Balance and Affective Commitment in Dutch Public Sector Organizations; Brenda Vermeeren, Joëlle van der Meer, Samantha Metselaar, and Laura den Dulk
Section 5. Digitalization and Emerging Technological Risks
Chapter 11. Does Artificial Intelligence influence Job Insecurity and Disengagement at Work within the Human Resources Function? Empirical Evidences from Swiss Organizations; Guillaume Revillod
The Loyalties and Engagement of Public Employees Under Scrutiny: Concluding Thoughts; David Giauque and Armand Brice Kouadio
